FAQs
frequently asked questions
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The estimated flat rate, based on your specific needs, will never change.
No, we are happy to provide an estimate virtually or over the phone, if preferred. We’ll base your quote on the size of your home and on the services requested.
Yes, we bring all our own equipment and supplies. However, we are happy to utilize any supplies that you provide, if preferred or required.
Our dedicated specialists are committed to providing clean and safe homes for our customers, each and every time. Our UniqClean 150-point checklist ensures we’re providing a house cleaning that meets or exceeds CDC guidelines and cleaning recommendations (including sanitizing surfaces using an EPA-approved disinfectant) and aligns with guidance from hospitality industry experts, such as the Vacation Rental Management Association’s Safe Home guidelines.
We will make it right! If you are ever unsatisfied with any aspect of our services, please contact us right away.
Yes! We know that last-minute bookings, requests for late check-outs, early check-ins and back-to-back reservations can be stressful. Our flexible and highly skilled team is trained to adapt to those types of demands and meet your vacation rental turnover needs.
No, you do not have to be present for your appointment. You can feel confident your property is safe and secure in our hands. Our cleaners are thoroughly vetted, we are licensed and bonded and our members are covered under Worker’s Compensation.
Yes, we pride ourselves in our reliable and timely service. If an issue ever arises, we will promptly communicate any delay.
Whether you need a big job or small, a one-time service or recurring appointments, we’re here to accommodate. There is no obligation to commit to any contract or pre-determined number of appointments. You can cancel at any time, but we do require a 24-hour notice.
Ready for a “Clean Like No Other?” Get your free, no-obligation quote today!
Whether you’re looking for a deep clean, a routine clean, onsite guest support or a last-minute guest turnover we’ve got you covered!
